debit card

During business hours, contact your local branch.

After hours, please call:
1-866-960-2502.

View Branch Locations

debit card controls

Turn your debit card on/off. Make choices about how, when, and where your card works and more.

Consumer Card Instructions Below

businessman

To report a business card lost or stolen, contact your local branch.

After hours, please call:
1-866-960-2502.

Learn More

phone

Call us toll-free at:
1-800-555-6895 or by contacting your local branch.

View Branch Locations

Manage a Lost or Stolen Debit Card inside First National Bank’s Mobile Banking App

Mobile App Cards Section

After logging in, tap “Cards” to get started. Then you can select the On/Off button to turn your card off.
Scroll down for more options, and choose Report Lost or Stolen to contact the bank.

Card Valet Icon

Keeping track of your business debit cards just got a lot easier. CardValet® for Business is a central hub for managing your cards and how they are used, viewing your transactions, and staying informed.

  • Restrict purchases to locations, merchant categories, or transaction types
  • Easily lock and unlock cards
  • Check account balances and view recent transactions
  • Set up alerts based on transaction type, merchant category, location, or even spend limit
  • Add travel plans for worry-free card use
  • And if you’re a small business trying to limit employee expenses set your cards to be used to pick up supplies for the office, but not for personal purchases
  • Quickly reach support and more

Click here to see CardValet® in action

Card Valet Icon

CARD MANAGEMENT FOR BUSINESSES
CardValet® for Business is a central hub for managing your cards and how they are used, viewing your transactions, and staying informed.

Get it on Google Play Download on the App Store


*Message and data rates may apply to mobile apps.

Can multiple cards be linked to one registered CardValet account?
Yes, cardholders can register multiple cards within a single CardValet app. Additional cards can be added within the “Settings – Add Card” screen.
You can download the card on multiple devices but are requested to indicate which device is “primary.”

Does CardValet work for FNB ATM cards?
No, CardValet only supports your FNB debit cards.

How quickly does the on/off status or other restriction(s) take effect?
Transaction restrictions and alerts are active immediately once set. When you turn your card off, the change is instant, and all transactions will be declined until you turn the card on again. This is especially helpful in cases where your card was lost but then you find it later.

A threshold limit of $50 has been set, but the card user is declined at some gas stations. Why?
Some merchants pre-authorize the card for an amount larger than the actual transaction amount. In this instance, the pre-authorization amount must meet the threshold spend limit.

What types of transactions display in CardValet?
CardValet only shows the transactions that are performed with the card. It does not show non-debit card transactions that are done on the account, such as teller transactions or bill pay on an account.

If I turn my FNB debit card off using Card Valet, will my recurring transactions be blocked?
No. Any automatic, recurring debit card transactions – such as gym membership subscriptions, and bill payments – will continue to be processed even when your card is turned off.

When I receive a reissued or replacement card, will I need to update my cards within the CardValet application?
Yes. If the card number is new, then you must “add” the new card number to your profile. In addition, you may delete the old card by accessing Settings > Manage Portfolio.